Opening Hours

Extended hours are held at the Croft Medical Centre, 1 Pomeroy Way, Chelmsley Wood, B37 7WB 18:30 – 20:00 Monday to Friday,  and 09:00- 17:00 Saturday, by prior appointment only. 

GP Availability

If an emergency occurs when the surgery is closed, ring the surgery number and your call will be automatically answered by a recorded message informing you of another ‘Birmingham and District General practitioner Emergency Room Ltd (BADGER 0300 555 9999).

If you are expected to attend a Primary Care Centre, you will be advised of the location. You will always be able to contact a doctor although it may not be your registered G.P. Please only use this service in emergencies. If a doctor is visiting you at night, Please put a light on to help the doctor find you. 

NHS 111

In the case of urgent need when the practice is closed you can call 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.